The Regional Service Centre Entebbe (RSCE) is a shared service centre based in Uganda. Our strategic goal is to provide efficient, scalable and client-oriented services for United Nations field missions in East and Central Africa. We currently serve a total of approximately 16,000 personnel in 9 missions, together comprising almost 60 per cent of UN peacekeeping. As one of the main pillars of the Global Field Support Strategy -- a five-year (2010-2015) change management initiative of the UN Department of Field Support -- we are committed to supporting United Nations peace operations in a changing and challenging global reality.
Who do we serve?
We currently serve a total of more than 16,000 personnel – including international civilian and national staff, uniformed personnel, UN Volunteers and individual contractors – in nine UN field missions:
What services do we provide?
We deliver human resources and finance services, such as check-in and check-out, benefits and payroll, claims for travel and other expenses, education grants, official travel, vendor payments and cashier services, as well as transport and movement control, information technology, and training and conference services.
What is the volume of transactions?
On average, during a year, we process close to 190,000 payrolls, over 40,000 F10 claims, about 8,000 international travel requests, more than 7,000 education grants, and over 1,400 check-ins. The Transportation and Movements Integrated Control Centre supports approximately 52,000 troop rotations per year. And the Regional Training and Conference Centre accommodates more than 7,000 trainees and conference participants annually.